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Unsure about your purchase?

We offer a 14-day return policy after receiving the goods for all items ordered in the online shop. The item must be unused and show no signs of assembly, but the original packaging may be opened (except for sealing kits).

This means you can take a close look at the item and check for compatibility.

If you are unsure, you can also use our technical support at any time before or after purchase.

Business purchase in the EU?

You may be eligible for a 0% tax rate on B2B orders after verification of an EU VAT number.

  • Log in to submit your VAT number here in seconds.
  • We verify it via VIES and link it to your profile.
  • Prices update at checkout once verification is complete.

Checkout remains available. VAT removal for this order is not guaranteed if verification isn’t finished yet.